A CRM where every lead stays on track

Keep leads and follow-ups in one place. We set up Bitrix24 or amoCRM (Kommo) around your sales process, connect website forms and email, and automate tasks and reports. Basic pipelines and lead sources are usually ready in a few days.

Every channel in one place Follow-ups automatic reminders Audit free

Your CRM captures
leads from every source

  • Website forms
  • Calls and phone systems
  • WhatsApp
  • Telegram
  • Email
  • Live chat
  • Quizzes and landing pages

Every lead costs money.
So does a lost one.

You pay for ads, calls, and traffic. What matters next is whether each inquiry reaches a sales rep and turns into a completed sale. Here is where leads often slip through.

  1. 01

    Leads get lost between channels

    Calls, emails, messages, and website forms sit in separate systems. Some inquiries never reach a sales rep, even though you have already paid to attract them.

  2. 02

    Sales reps forget about deals

    Without tasks, reminders, or clear stages, customers wait and deals stall. The manager finds out after the customer has gone elsewhere.

  3. 03

    Lead details never reach the deal

    Staff copy website requests and emails by hand. Important details stay in an inbox while a sales rep works from an incomplete deal record.

  4. 04

    You cannot see what is happening with sales

    There is no clear pipeline, reporting, or analytics. You cannot see where deals stall, which channels bring leads, or how your reps are performing.

What CRM setup includes

From reviewing your sales process to helping your team use the system in daily work.

01

Process audit and system selection

We review how you sell and help you choose between Bitrix24 and amoCRM (Kommo). If you already use one, we review its setup before proposing changes.

02

Pipelines, stages, fields, and permissions

We align deal stages with your process, configure fields and records, assign reps, and set access permissions.

03

Connecting your lead sources

We bring website inquiries, phone systems, email, WhatsApp, Telegram, and social media into your CRM. Every inquiry becomes a deal with its source recorded.

04

Automation and workflows

Automatic tasks, reminders, customer and manager notifications, and stage changes take routine work off your reps' minds.

05

Website and email leads

Website requests and emails reach the CRM with the customer details and source your sales team needs to follow up.

06

Team training and procedures

We show your team how to use the system, leave short instructions, and stay available while they move their work into the CRM.

A pipeline that shows the full picture

Every deal has a stage, value, owner, and next step. No more digging through messages or asking a rep for updates.

CRM sales pipeline board showing deal stages, values, and owners

All companies, amounts, names, and contact details in the screenshots are fictional examples.

Stages that fit your processUse the stages you actually follow with customers, beyond generic labels like in progress and won. Value and ownerSee the amount, deadline, and responsible person for every deal. Spot bottlenecksDeals piling up at one stage show you where the process needs attention.

Bring website and email leads into your pipeline

A request should reach the person who can act on it. We connect your website and email to Bitrix24 or amoCRM (Kommo), with lead details, ownership, and follow-up tasks in the CRM.

CRM

Deals, customer records, stages, owners, and follow-up tasks

Website and email

Form submissions, incoming emails, contact details, and lead sources

Website requestsWebsite form submissions reach your CRM with the fields needed for follow-up.
Incoming emailKeep customer emails with the relevant CRM record so the conversation stays in context.
Owners and next stepsAssign a sales rep and a follow-up task so each lead has someone responsible.
Sources and reportsTrack where leads came from and how they move through your sales pipeline.
Illustrative integration dashboard

All companies, amounts, names, and contact details in the screenshots are fictional examples.

Lead connection checksWe check that website and email leads arrive with the right fields before launch. The demo interface is shown for illustration.

What your team works with

After setup, your team gets practical screens without unnecessary fields or unused sections.

A CRM you own and a CRM you actually use

You have a CRM, but it does not work for youA CRM configured by benuame
Leads get lost in emails, chats, and callsAll channels feed into the CRM, with every lead recorded
Reps track deals in their heads and notebooksThe system guides reps through each deal and reminds them what comes next
Lead details are copied from forms and emailWebsite and email leads reach the CRM automatically
Management cannot see the real sales pictureLive pipeline and reports
New hires take weeks to get up to speedBuilt-in procedures help new hires start faster

How implementation works

Sales process first, integrations second, automation third. This order helps your team adopt the system and use it consistently.

  1. 1

    Free audit

    We review your sales process and existing CRM through written communication. We document the goals and propose a solution, scope, and timeline.

  2. 2

    Core CRM setup

    We configure pipelines, fields, permissions, and records for your process. We agree on the logic before connecting integrations.

  3. 3

    Integrations and sources

    We connect your website, phone system, messaging, and email. We check that lead details reach the right CRM fields and records.

  4. 4

    Automation

    We add workflows, automatic tasks, and notifications to guide reps through deals and show the next step.

  5. 5

    Training and launch

    We train the team, move daily work into the CRM, and answer early questions using real deals.

  6. 6

    Ongoing support

    We stay available to adjust the system as you grow and add pipelines and reports when new needs arise.

Who it is for

Sales teams

Teams with leads from several channels that need to track every inquiry and follow each deal through.

Retail and wholesale businesses

Stores, wholesalers, and manufacturers that need to track customer inquiries, deal stages, and sales follow-ups in one place.

Service businesses

Businesses with appointments and repeat customers. Your CRM tracks the customer from inquiry to sale and helps bring them back.

Businesses with an existing CRM

If you bought a system but your team still works in chats, we organize it and make it practical to use.

You keep control of accessAccounts, licenses, and the database stay in your name. You can continue with another provider whenever you choose.
Lead connections are testedWe check how website and email leads arrive before your team starts using the setup.
Support after launchWe stay available while your team gets comfortable and adjust the system as you grow.

How much it costs

Price on request

Pricing depends on the CRM, number of users, integrations, and depth of automation. We start with a free audit and provide a clear estimate and timeline.

Get an exact quote

Common questions

It depends on your process. amoCRM (Kommo) focuses on sales and a straightforward pipeline. Bitrix24 also supports tasks, documents, and cross-team collaboration. We review your needs during the audit and explain our recommendation.

Yes, this is common. We audit the current setup and find out why it has not worked, often due to a poor pipeline, missing integrations, or unclear procedures. Then we put it into working order without rebuilding unnecessarily.

We define how incoming leads match customer records and test those rules before launch. The goal is to keep related inquiries together without creating unnecessary duplicate records.

Yes. We review your current Bitrix24 or amoCRM (Kommo) configuration before defining the work. If it has been customized, we assess the existing fields, workflows, and connections first.

Basic pipelines and lead sources are usually ready in a few days. More involved connections and deeper automation take longer. We confirm the scope and timeline after the audit.

We set permissions so reps see only their deals and management controls database exports. You retain access to your systems.

Ready to organize your CRM?

Free audit: we review your sales process, show what to configure first, and provide an estimate. No obligation.

Send a request